Hi i had contacted ring support in chat on tuesday 24 09 2019 as since the last update on the app i am finding my motion alert on off switch on the app on my spotlight cam is refusing to stay in the on position.
Ring motion alerts won t stay on.
How do i temporarily disable motion completely.
Neighbors who subscribe to a ring protect plus or basic plan will have the power to refine their notifications to only those triggered by a person.
For example if you.
First make sure your notifications are enabled.
While the ring doorbell can send you alerts if anyone actually rings it by pressing the button you can also receive alerts whenever motion is detected.
For the motion sensor i wanted to see how i can activate the motion alerts only for the away mode.
My ring 2 doorbell is fine and.
People only mode is a more refined motion alert notification setting available in your ring app.
Unfortunately it isn t perfect.
My 1st generation ring has always worked before now it won t detect motion and the motion alerts button will not stay toggled on although the other alerts work.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
Neighbors can choose to enable alerts when motion is detected by their alarm motion detector and when their alarm contact sensor opens and closes.
Additionally the floodlights are divided up into three 90 degree zones that can be independently turned on or off and the distance adjusted to customize the area that.
While cameras such as spotlight cam indoor cam floodlight cam and stick up cam only send out motion alerts doorbell products such as ring video doorbell ring video doorbell 2 ring video doorbell 3 ring video doorbell 3 plus ring video doorbell pro and.
How far out does motion detection go.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
You will not receive any motion alerts until you set at least one motion zone.
The powered ring device will see the object then verify the object is really a motion by checking the pir sensor to verify it is real.
There is one thing that i m trying to figure out.
I know i can turn the alerts on but then i get tons of alerts when we re home etc.
It has been fine up until the last app update.
Motion alerts will not turn on i have the same problem as the original poster.
Getting started with ring notifications depending on your ring device there are two different types of notifications you ll receive.
Click here for more information and pro tips on using motion zones with your floodlight cam.
Just got ring alarm and so far i m loving how simple the system is to install and use.
Anyone who has added a ring supported z wave smart lock to their alarm system can also choose to enable a variety of alerts from the alert toggle on the lock details page.
