Ensure the switches for both ring alerts and motion alerts are toggled on they ll both be blue.
Ring motion alerts stopped working.
Notification settings are specific to the device connected to ring not your actual ring.
My motion zones are active but i am not receiving any alerts.
If an event doesn t appear your ring device has most likely been disconnected from your wifi network.
What do i do.
Prior to this it has worked fine in this regard.
You can adjust this through the alexa app on your mobile device.
Depending on what you ve named your ring device note.
When you push the button on your ring it emits a sound.
Go to your device settings in the ring app and make sure the buttons for both ring notifications and motion notifications are set to the blue on position.
I have had my ring doorbell 2 installed and working since november 2018.
Try restarting your router to reconnect to your wifi network.
If you have multiple echo devices all of the devices will make the announcement.
You should also check your ring device s internet connection.
Notification settings have to be set individually for different devices.
To re enable a motion go to the motion settings and tap on a zone to activate it again.
Select zones and ranges.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
Open the ring app and navigate to the device health menu.
You don t get any alerts in the ring app.
Even if your wi fi network is functioning normally your ring device could be running into problems connecting.
Follow the prompts in the ring app to save the setting.
First make sure your notifications are enabled.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
Make sure your notifications are enabled in the ring app.
To adjust the sensitivity of the ring s motion detection start by opening up the ring app on your phone and tapping on your ring doorbell at the top of the screen.
Tap the motion zone you would like to disable.
When a motion alert is triggered on your ring device your amazon echo will flash yellow send an audible chime and announce that someone is at the front door or back door side yard etc.
As of yesterday morning it has stopped recording or alerting me to any motion triggered events.
Check this by pressing the doorbell button or triggering a motion alert.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
Then follow the prompts to save the change.
If you are experiencing the above then your ring pro may have disconnected itself from your wifi network.
Go to the device you want to check and make sure the buttons for both ring alerts and motion alerts are set to the blue on position.
First make sure your notifications are enabled.
Doorbell or stick up cam.
Check your ring app settings.
The ring app doesn t show any events being captured.
I can still access live view and a recording is generated any time that i do so.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
