In my case the issue ended up being a setting on my desktop mac ring app being out of sync with the ios app.
Ring floodlight cam setup issues.
I had the same problem with my floodlight cam.
Ring floodlight review youtu be r6eoyc0rh y ring spotlight review youtu be vs qfg5vphc.
Floodlight cam audio issues hello i was wondering if anyone else is having audio issues with their floodlight camera.
Ring seemed to indicate they are open to replacing the unit if this happens but it s case by case basis so i guess there s no guarantee.
I checked to see how good the signal is and it is 5 bars.
If this does not resolve.
It is connecting to a 2 4 ghz wifi.
Hoping someone here can had similar issue and found a solution ring support has been unable to help.
Ring s pr people recently sent me the company s latest product the stick up cam 199 and alas i m even less impressed.
If they blow out the entire 250 unit has to be replaced.
Choose the problem that you re having trouble with from the list below.
I have a wifi range extenter.
I bought the ring floodlight cam at home depot this week.
The ring doorbell connected with no issues.
The light setting was always on on the desktop regardless of what my phone said and any time motion triggered the light to wake it would turn the flood lights on until i manually.
I didn t have to open up the camera to do the test and i ll show it to you later on but for now here s the result.
The device and its app ios android windows 10 and web is easy.
Tried to connect the floodlight cam and says it is having problems this worked with the old router with no issues.
As the subject says i have a ring floodlight cam it does not support 5ghz so must be connected to a 2 4ghz wifi channel.
None of my othere devices had any issues.
Talked with some people and found out the led bulbs cannot be replaced.
Some app functionality is delayed including device setup and the snapshots feature posted jun 16.
If there is a physical light switch controlling the floodlight cam please try a powercycle by turning it off and back on.
Downloading the ring app starting the setup process entering your address entering the correct password solving connection issues switching your ring product into setup mode initial wifi setup completing setup if the ring app says setup did not complete.
Devices video doorbell chime video doorbell pro stickup cam original chime pro floodlight cam video doorbell 2 spotlight cam wired mount spotlight cam battery.
To complete a reset please hold down the setup button for 20 seconds.
