If you aren t satisfied with your new mattress after you sleep on it 100 times you can exchange it for a different one or return it for free.
Returning a mattress to wayfair.
Risk free trial and return policy.
Learn more about wayfair s return policy and easy online return process.
Both of them did not work for me so i was trying to return both of them.
To make a return you can use the return shipping label provided and the shipping cost will be deducted from your refund.
Another top reason is that it feels too soft.
Wayfair offers a 100 night sleep trial for mattress purchases.
I called back.
If you re not satisfied by the product in these 100 nights you can either exchange it with the new one or return it for free.
Be aware that return shipping can cost more than 800 for oversized items like couches and will vary based on the carrier distance and the item itself.
For reference my experience with this return occurred in the summer of 2018 so please remember to check wayfair s current policies directly on their website at www.
Wayfair mattresses once per order only you get a 100 night free trial for every mattress you purchase.
On the call the assistant said i needed to arrange two different pickup services so i went on to arrange the first pick up.
This free return policy doesn t apply to every wayfair purchase just mattresses.
With many mattress retailers return shipping only comes with a fee.
According to user data the number one reason for returning a mattress is that it feels too firm.
On top of that return shipping is free.
Because my phone number was different from the phone number of the order i made i did not get a phone call.
Wayfair does not offer free return shipping except on mattresses.
The wayfair returns policy states that if you are unhappy with the item you have purchased you can return it to them for a refund within 30 days of delivery in the original condition and packaging.
A few items can t be returned including clearance items gift cards personalized items items marked non returnable on the sale page and.
If an item isn t the perfect match you can return it for a refund within 30 days of delivery in the original condition and packaging.
Yes we have a lot in common with goldilocks but to be fair considering how much time we spend in bed it makes sense that we want our new bed to feel like heaven.
Even though wayfair changed their return policy since my purchase i still wanted to post about my experience with returns at wayfair in hopes that it might be helpful for you.
I tried to return the mattress and reordered the mattress from wayfarer.
